FAQ
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What areas do you cover?
Upholstery Cleaning Lancaster
We predominantly offer our carpet and upholstery cleaning services in Morecambe and Lancaster. This is for single room cleans and single mattresses, sofas, etc. However, for larger jobs such as commercial carpet cleaning or full house carpet cleaning, we will travel as far as Preston and the South Lakes.
How long does it take to clean my carpets?
Carpet Cleaning Morecambe
The time it takes to clean a carpet depends on a few variables, such as room size, level of soiling, etc. We will be able to give you a better idea of timescales when we come to give a free, no obligation quote.
Do you offer any discounts?
Carpet Cleaner Lancaster
Yes, we are happy to offer carpet and upholstery cleaning discounts to customers looking to have multiple rooms/ items cleaned on the same visit. For example, if you are looking to get your carpet and sofa cleaned, we will offer a discount.
What payment method do you accept?
Carpet Cleaners Morecambe
We prefer cash payments, but we are also happy to accept card payments. For residential customers, the payment must be made in full prior to our carpet cleaner leaving your premises. Please have cash or a card payment ready on the day. For commercial customers, payment terms will be discussed in the quotation.
How much is carpet cleaning?
Carpet Cleaning Kendal
The cost of cleaning your carpets depends on the size of the area, the level of staining and soiling and the types of fibres. As such, no one price fits all. We can provide a free, no obligation quotation, where we will assess the area and provide an accurate price.
Residential Carpet Cleaning
Commercial Carpet Cleaning
Upholstery Cleaning
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How long will my carpets take to dry?
Carpet Cleaning Windermere
On average, around 2-4 hours, but again, the time it takes to dry the carpet depends on variables. How big the area is, how thick the carpet is and of course, how dirty it is, all affect the drying time. A heavily soiled carpet takes more going over than one with less foot traffic. Therefore, it may take longer to dry. Rest assured, we use the best equipment to ensure quick dry times. Our hot water extraction system removes 95% of the water it puts into your carpets.
Will I have to clear the furniture out of the room for carpet cleaning?
Carpet Cleaning Morecambe
Yes, we would expect the room to be as clear as possible to allow us access. We are happy to move light furniture around on the day when practical, but we are unable to clean anywhere left inaccessible.
Do you use any specialist products?
We are proud to say that all the products we use here at Eco Clean are environmentally friendly. That means we don’t use harmful chemicals or additives to clean your carpets and upholstery. Our carpet cleaners are all NCCA-accredited and therefore trained to use specialist techniques to lift stains and odours.
Are you insured in case of damage?
Yes, we have full public liability insurance along with specialist insurance because we are NCCA-accredited. Our qualifications and extensive training greatly reduce the chance of any mishaps.
Do you guarantee stain removal?
No, unfortunately, we cannot guarantee stain removal. However, we will provide a free, no obligation assessment of your carpet and or soft furnishing cleaning requirements. From this assessment, we will be able to give you a better understanding of how likely it is that the stain can be lifted.
What Qualifications and Accreditations do you have?
We are NCCA-accredited, which means our staff have undertaken in-depth training to become accredited. As the only nationally recognised trade association, the criterion for accreditation requires an extensive understanding of cleaning & maintenance of carpets and soft furnishings.